Vacancy Code: HDS 200

We are currently seeking talented professionals to work as Help Desk Specialists (Code: HDS 200) for full time in Kiev office.

Responsibilities for this position will include (but are not limited to):

• Supporting and following-up on telephone and mail from Europe customer.
• Solving incidents in IT area.
• Troubleshooting, testing and logging.
• Ability to prepare the user's guide and internal training plan.

Successful candidates should correspond to the following required competencies / skills:

• Experience in Internet technologies.
• Good knowledge of Microsoft, Windows, Outlook and AD.
• Good experience from user support within MS Office and home office solutions.
• Good knowledge of HardWare & Soft Ware.
• Common knowledge in LAN/WAN design and administration.
• Common understanding of Internet services and protocols.
• Strong knowledge of English (both spoken and written).

Our advantages as an employer:

• Very warm and friendly people relations.
• Long-term employer-employee partnership.
• Competitive compensations & social packages.
• Internal professional trainings and visiting/participation in external professional events.
• Repayment of professional certificates (Microsoft, Sun, Oracle etc.).
• Business trips to Europe and USA for training and work are possible.
• Benefit programs.
• Ukrainian labor legislation guarantees.
• Official work registration (for foreign citizens – on having work permission for Ukraine).
• Work 8 hours per day 5 days in a week; flexible work hours could be given.
• Work-off on Ukrainian official holidays.
• Annual paid vacations (24 calendar days; may be divided into parts if you will).
• Paid sick leave + 5 paid days annually without sick list.
• Exciting corporative / project / special events.
• Fellows on your hobbies and interests; football, volleyball, strikeball and paintball teams.
• And above…

In Kyiv Infopulse Ukraine office is located in National Technical University KPI campus, not far from “Kyiv Polytechnics” subway station.

To apply please e-mail CV (in English only) with your full career details to job@infopulse.com.ua (please, do not forget to indicate vacancy code in the subject line). You are asked to include the detailed description of your skills and technologies mastered, working experience and projects description. Please be sure that all information you provide us will be accepted and kept in the strictest confidence.

WELCOME TO INFOPULSE UKRAINE!